06-05-2018 10:31 - last edited on 06-06-2018 07:31 by AlejandraFitbit
06-05-2018 10:31 - last edited on 06-06-2018 07:31 by AlejandraFitbit
I have quick reply available on my Fitbit app. I do get text message on my Versa but the option to do quick reply is not shown as an option. I did just switch phones and that seems to be when I lost the ability to quick reply.
Moderator edit: subject for clarity
06-05-2018 11:31
06-05-2018 11:31
Quick Reply is only available on Android phones. Perhaps that is your problem.
06-05-2018 11:54
06-05-2018 11:54
No,it is an Android phone. In fact it is a replacement for the same phone I had previously.
06-05-2018 13:07 - edited 06-05-2018 13:13
06-05-2018 13:07 - edited 06-05-2018 13:13
Try a Restart. Do it several times if necessary.
And another thought. Is your new phone on the Fitbit list of Approved Devices?
06-06-2018 07:35
06-06-2018 07:35
A warm welcome to the Community @Shmoe and @SunsetRunner thanks for stopping by.
I would like to know if the instructions provided by our friend worked? Are you able to use the quick reply feature now? If you aren't, I recommend setting up this feature by following the instructions provided in the help article How do I get notifications from my phone on my Fitbit device?.
Let me know the outcome.
06-06-2018 09:18
06-06-2018 09:18
04-01-2021 07:40
04-01-2021 07:40
Having the same problem. I've been onto FB for 2 hours trying to find a solution but even they are baffled by whats wrong.
It does appear to be on ongoing issue, so why can't FB actually come up with a solution and post it so we know.
My query has been escalated at FB to see if someone can find out why I don't have quick replies.