help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Quick replies are not working on my Versa

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-21-2020 20:40 - last edited on ‎09-22-2020 06:31 by Fitbit Moderator

‎09-21-2020 20:40 - last edited on ‎09-22-2020 06:31 by Fitbit Moderator

Hi 

 

I m unable to do reply on any message.

reply option no show 

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎09-22-2020 06:35 - edited ‎04-06-2024 04:10

‎09-22-2020 06:35 - edited ‎04-06-2024 04:10

Hi there @shukl05, welcome to the Community Forums. I'm sorry to hear that Quick Replies aren't working on your Versa. I'll be glad to help you.

I've seen you got in touch with our Support Team regarding this and they already explained to you why this feature is not available on your Versa.

As you were told, note that this feature is currently available on devices paired to an Android phone. Devices paired to an iPhone or Windows 10 phone can only respond to Fitbit app notifications, such as messages, cheers, taunts, and friend requests.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎09-22-2020 06:35 - edited ‎04-06-2024 04:10

‎09-22-2020 06:35 - edited ‎04-06-2024 04:10

Hi there @shukl05, welcome to the Community Forums. I'm sorry to hear that Quick Replies aren't working on your Versa. I'll be glad to help you.

I've seen you got in touch with our Support Team regarding this and they already explained to you why this feature is not available on your Versa.

As you were told, note that this feature is currently available on devices paired to an Android phone. Devices paired to an iPhone or Windows 10 phone can only respond to Fitbit app notifications, such as messages, cheers, taunts, and friend requests.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes