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Quick replies stopped working

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‎08-20-2018 18:53

‎08-20-2018 18:53

I have had the Versa for about 3 weeks. Set it up easily, but now the quick replies are not working. I get a message top check bluetooth connection and to make sure the phone is close. I've done all, but still can't regain use of my quick replies. 

 

Any suggestions? 

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2 REPLIES 2

‎08-20-2018 23:32

‎08-20-2018 23:32

Try restarting your versa a few times and uninstall the fitbit app on your phone, reinstall and log back in and try again. Let us know how you go 

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎10-12-2018 23:29

‎10-12-2018 23:29

Had the same issue. I read on another thread if you are using the text plus app you need to open text plus and tell it to use quick replies in settings somewhere. 

For me, I finally found the solution yesterday.  I was using the fit notifications app with an older fitbit tgen by default with my new versa.  A few weeks back something changed.  I would only get open or dismiss as  my choice.  Removed fit notifications from my phone.  I went into the fitbit notifications checked messages and WhatsApp. .... and guess what... WORKING AGAIN

i think the issue has become some of those 3rd party apps

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