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Quick replies won't work on my Versa 2

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‎08-28-2020 16:08 - last edited on ‎08-29-2020 06:19 by Fitbit Moderator

‎08-28-2020 16:08 - last edited on ‎08-29-2020 06:19 by Fitbit Moderator

Hello, 

I just purchased a versa 2 as I was told it would connect and be compatible with my phone Oppor17. When I have gone to set it up I can not quick reply to a text message. There is only : delete , open, mark as read. 

 

Really frustrating as this is the main reason I bought the watch. 

 

Thanks for your help

 

 

Moderator Edit: Clarified subject

 

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‎08-29-2020 06:27 - edited ‎09-26-2023 07:56

‎08-29-2020 06:27 - edited ‎09-26-2023 07:56

Hi there @CamiHartnett, welcome to the Community Forums. I'm sorry to hear that you're feeling frustrated about this inconvenience with the functionally of the quick replies on your Versa 2. I'll be glad to  help you with that.

About your inquiry, please note Fitbit products are compatible with most devices that have the following operating systems: Apple iOS 12.2 or higher, Android OS 7.0 or higher, and Windows 10 version 1607.0 or higher. However, you can see our officially compatible devices, here: Which phones and tablets can I use with my Fitbit watch or tracker?

If you haven't done so yet, I'd recommend following the steps provided in this help article: How do I respond to messages with my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-29-2020 06:27 - edited ‎09-26-2023 07:56

‎08-29-2020 06:27 - edited ‎09-26-2023 07:56

Hi there @CamiHartnett, welcome to the Community Forums. I'm sorry to hear that you're feeling frustrated about this inconvenience with the functionally of the quick replies on your Versa 2. I'll be glad to  help you with that.

About your inquiry, please note Fitbit products are compatible with most devices that have the following operating systems: Apple iOS 12.2 or higher, Android OS 7.0 or higher, and Windows 10 version 1607.0 or higher. However, you can see our officially compatible devices, here: Which phones and tablets can I use with my Fitbit watch or tracker?

If you haven't done so yet, I'd recommend following the steps provided in this help article: How do I respond to messages with my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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