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Random but ongoing syncing problem

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‎10-12-2020 04:32

‎10-12-2020 04:32

I've had my Versa 2 for a while now and it usually syncs with my app (Android phone) fine, but seemingly randomly though quite often it refuses to sync for maybe a day or so - very frustrating! I've tried rebooting the Versa and phone, Bluetooth etc but nothing works except waiting a day+...Help??!!

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‎10-12-2020 07:28

‎10-12-2020 07:28

I am a new user with an Android phone but had syncing, and notification problems.  It seemed like a Bluetooth problem.  Is your Versa 2 showing up at the top of your Bluetooth connection list on your phone?  It seemed everything worked fine when Versa 2 was at the top of the list but had problems later when Versa 2 automatically sorted alphabetically to the bottom of the list. I read somewhere in a manual I think that Versa must be the first device. As a result, I renamed Versa 2 to 0Versa 2 and now my Versa connection remains at the top of the list. All I did was tap the "Settings" icon to the right of Versa 2 in the Bluetooth list and added the "0".  I havent had a problem since...even after a recharge.  Hope it helps you!

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