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Re: Versa clock time wrong

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‎06-09-2019 04:50

‎06-09-2019 04:50

My wife's Versa can't even be used as a watch anymore.  The time is completely off, sometimes as much as a few hours.  It also doesn't sync with her Google Pixel 3XL.

 

I've tried everything.... nothing works.

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‎06-09-2019 12:02

‎06-09-2019 12:02

Hello @MattJ71 I've moved your post into its own thread. Your key to the time is in the fact that your wife's tracker is not syncing. 

I'm not firmer what everything tried might be. 

Have you tried clearing the phones Cache? 

Removing the Versa from her Bluetooth. 

Shut down both the Versa and phone? 

Updated the Fitbit app? 

Removed the Fitbit app and installed fresh copy? 

See the Help docs

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‎06-10-2019 04:27

In response to Rich_Laue

‎06-10-2019 04:27

Yes, to all of that.  Many times.

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