help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Receiving notifications but not text

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-01-2019 17:42

‎07-01-2019 17:42

I have the versa lite and I'm receiving notifications from an app on my phone and call notifications, but not text messages. Everything is turned on, I've restarted the app, phone, and Fitbit. I've unpaired and repaired multiple times. What else can I do?

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎07-01-2019 22:00

‎07-01-2019 22:00

What phone are you using @yomeggo ? Is it on the Supported Devices List?

Try THIS Help Article on troubleshooting notifications.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎07-02-2019 02:11

In response to NellyG

‎07-02-2019 02:11

Yes, I was getting text notifications but now I'm not. I'm using a galaxy s9+

Best Answer
0 Votes

‎07-02-2019 06:07

In response to yomeggo

‎07-02-2019 06:07

Apparently, there are several people, myself included, that are having this issue.  Someone commented on my thread that they spoke with a person at Fitbit and it's an issue with the latest update.  I know I am still not receiving text notifications 

Best Answer
0 Votes