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Recorded a swimming activity by error

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‎06-12-2019 04:38 - last edited on ‎06-12-2019 19:35 by Fitbit Moderator

‎06-12-2019 04:38 - last edited on ‎06-12-2019 19:35 by Fitbit Moderator

I mistakenly turned on the swim tracker and was unable to turn it off it ran for about 11hours now my Fitbit screen is dead but the app on my phone looks like everything is fine. It's acting like the battery is dead.

 

Moderator edit: updated subject for clarity

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‎06-12-2019 19:34

‎06-12-2019 19:34

Welcome to the Fitbit Community @3catmom.

 

I'm sorry to hear that an activity was recorded by error. If your Fitbit Versa lite hasn't been synchronized, the Fitbit app won't show the last recorded activity. I would recommend following our troubleshooting steps to resolve either charging issues or syncing issues.

 

If the swimming activity shows up on the Fitbit app, instructions to delete it, can be found on this article.

 

If you have any question, please don't hesitate to contact us at any time.

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