08-12-2018 13:42
08-12-2018 13:42
Hi,
i really hope you can help.. I stupidly removed my profile with all my data from my app and have been trying for hours now to reconnect it but I can’t. Please help I really don’t want to create a new account
08-12-2018 13:53
08-12-2018 13:53
Hi @CazzieS
Have you tried setting up as a new device on an existing account?
Your history, as long as you were able to sync first, is safely stored on the Fitbit servers.
Let us know how things go for you.
08-12-2018
14:04
- last edited on
08-14-2018
09:00
by
JuanJoFitbit
08-12-2018
14:04
- last edited on
08-14-2018
09:00
by
JuanJoFitbit
Thanks for your response- all is okay now
--
Kind Regards
Moderator edit: removed personal info
08-12-2018 14:25
08-12-2018 14:25
Thanks for the update. I love a good ending.