Hi,
I had a Versa replaced in Jan 2019. I have since bought a new one mid-2019 - this one stopped working after the last update. I queried customer service on how to resolve (after researching and trying suggestions in this forum). There was no solution. They've advised that because I've already been issued a replacement - there is nothing more they can do. Even though, I have purchased myself a new one - I can't be issued any replacements on a product that no longer works.
Has anyone come across anything like this?
