The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
How do I reset my account information (i.e. - steps, weight, etc.). In other words, how do I start all over??? Thank you so much for any and all help! 🙂
The only real way to remove all the history (data collected by your first device) is to set yourself up with a brand new account. That way, any of the old data on the old account won't be there. You'll start fresh with a new account.
Stepping in the U.S.A. since September 2013. Android 14
Restarting is as easy as creating a new account (new email and old password will work too) and setting it up again. Set up as a new Fitbit on a new account.
Let us know how things go for you.
Stepping in the U.S.A. since September 2013. Android 14
Sorry but I am new to this. Can you please explain in a bit more detail. I had an account years ago, gave the fitbit away to my daughter and now have bought a new one. How can I delete the old data which relates to the original device.
The only real way to remove all the history (data collected by your first device) is to set yourself up with a brand new account. That way, any of the old data on the old account won't be there. You'll start fresh with a new account.
Stepping in the U.S.A. since September 2013. Android 14
Best Answer
