help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Reset steps

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-19-2018 07:46

‎04-19-2018 07:46

Woke up this morning and I had already walked 1390 steps??  I dont wear my watch to sleep. How do i reset the steps tp zero?

Best Answer
0 Votes
3 REPLIES 3

‎04-19-2018 08:27

‎04-19-2018 08:27

I’m having the same issue with mine, I charge it and the next morning it says I walked an additional 10,000 steps. Kinda weird. Thinking maybe I need to shut it down before bed and let it charge. Gonna test this out as well as sleeping with it on 

Best Answer
0 Votes

‎07-21-2018 17:08

‎07-21-2018 17:08

How do I reset steps?  Awoke from my nap and it showed 10345 steps!  I was not sleepwalking.  Watch was on the charger!  Help!  MaryWWhite

Best Answer
0 Votes

‎07-21-2018 18:23

In response to MaryWWhite

‎07-21-2018 18:23

@MaryWWhite wrote:

How do I reset steps?  Awoke from my nap and it showed 10345 steps!  I was not sleepwalking.  Watch was on the charger!  Help!  MaryWWhite

Unfortunately, there is no way to reset the steps on the watch, you'll just have to wait until midnight when it will reset itself.  Is it possible that the watch was near a fan or something that vibrates?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
Best Answer