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Returns

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‎05-10-2018 16:06

‎05-10-2018 16:06

I have returned my Versa and so far have not received a refund does anyone know how long it takes to get refund really annoying no information is given by Fitbit . Does anyone know how they reimburse you?

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‎05-10-2018 16:51

‎05-10-2018 16:51

I had to contact them 3 times. After I got the confirmation from FedEx that they received the device, it took them 3 weeks until I had my money back. No email from FitBit until the day I got my money on PayPal.

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‎05-10-2018 17:15

‎05-10-2018 17:15

@Smythsmyth wrote:

I have returned my Versa and so far have not received a refund does anyone know how long it takes to get refund really annoying no information is given by Fitbit . Does anyone know how they reimburse you?

I assume that you purchased the device specifically through Fitbit and not another retailer?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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