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Returns

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‎10-23-2019 23:03

‎10-23-2019 23:03

I am in the process of returning my Fitbit  Versa 2, however, I have been sent 3 different addresses to return it to, 2 from the support team and 1 automatic one from Fitbit. All of these are different, and does anyone know the actual one? Thanks.

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‎10-24-2019 07:05

‎10-24-2019 07:05

Hi @Meganwitx  no one on the forums can give you that information. You will need your case number and Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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