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The Pin fell out of my Fit Bit Versa Band and it fell on the concrete. This broke the screen. I am not sure if this would be covered under warranty or not. If the Pin hadn't fallen out it never would have fallen to the ground and cracked. I dont know what to do I just received this for Christmas so I havent had it very long.
Hi, contact Customer Support about this accident. Hope they show empathy with this unlucky event, but I'm afraid that this will not be covered by warranty. Good luck!!
Hi, contact Customer Support about this accident. Hope they show empathy with this unlucky event, but I'm afraid that this will not be covered by warranty. Good luck!!
I accept this solution but I disagree with it of course. A faulty pin SHOULD be covered under warranty. It was of no negligence of my own that the pin fell out and the screen broke. It is a faulty design. I will never purchase from Fitbit again.
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