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Screen Issue

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‎11-04-2019 14:27

‎11-04-2019 14:27

The Screen on my versa is covered in white and green lines, I’ve done the update that was available and attempted to reset it! It’s only a few months old! Any suggestions?

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‎11-04-2019 15:09 - edited ‎11-04-2019 15:10

‎11-04-2019 15:09 - edited ‎11-04-2019 15:10

If by Reset, you mean you have tried Restart, then now try a Factory Reset by swiping left to Settings, then About, and then Factory Reset.

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‎11-04-2019 15:12

In response to SunsetRunner

‎11-04-2019 15:12

How can I do this if I cannot see anything on the screen? I have done the available update using my iPad!

Sent from my iPad
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‎11-04-2019 15:14

In response to TPreedy

‎11-04-2019 15:14

Contact Customer Support.

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‎11-04-2019 15:16

In response to SunsetRunner

‎11-04-2019 15:16

I’ve messaged them thanks 👍

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