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Screen Wake isn't working on my Versa

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‎01-22-2021 16:55 - last edited on ‎01-24-2021 13:29 by Fitbit Moderator

‎01-22-2021 16:55 - last edited on ‎01-24-2021 13:29 by Fitbit Moderator

My Fitbit Versa no longer gives me the time with a wrist flick after the update. It requires two hard taps. Any fix?

 

Moderator Edit: Clarified subject

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‎01-24-2021 13:32 - edited ‎08-31-2023 05:33

‎01-24-2021 13:32 - edited ‎08-31-2023 05:33

Hi there @Homeit, welcome to the Community Forums. 

Please go to your quick settings and verify if the screen wake hasn't been turned off. Swipe down from the top of your screen. After your notifications appear, swipe down again to open the control center. Tap the quick settings icon. For more information, see How do I navigate my Fitbit device? 

If this setting is set correctly, please try restarting your Versa by following these steps How do I restart my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎01-24-2021 13:32 - edited ‎08-31-2023 05:33

‎01-24-2021 13:32 - edited ‎08-31-2023 05:33

Hi there @Homeit, welcome to the Community Forums. 

Please go to your quick settings and verify if the screen wake hasn't been turned off. Swipe down from the top of your screen. After your notifications appear, swipe down again to open the control center. Tap the quick settings icon. For more information, see How do I navigate my Fitbit device? 

If this setting is set correctly, please try restarting your Versa by following these steps How do I restart my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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