08-27-2018 03:13
08-27-2018 03:13
I've had my Versa for 4 months now and it has been behaving fairly well until now. This weekend the battery suddenly started dropping really quick. After a full recharge I'm now down to 42% with 4 hours of normal use. In addition my screen flickers, with vertical white bars all over, and the resolution is lower than normal.
Has there been a software update prior to this weekend that could have gone wrong? I don't believe it's a coincidence with all of this happening at the same time.
I have tried to restart with buttons and I have tried to turn off via settings. Going to try a factory reset now. In the meantime I'm hoping for some help.
Answered! Go to the Best Answer.
09-04-2018 04:53
09-04-2018 04:53
There's no solution to this. Support is going to send me a replacement tracker.
08-27-2018 05:13
08-27-2018 05:13
If the Factory reset doesnt fix it you will need contact Support (link in my signature)
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
08-27-2018 12:06
08-27-2018 12:06
Didn't work and there's no link in your signature.
09-04-2018 04:53
09-04-2018 04:53
There's no solution to this. Support is going to send me a replacement tracker.