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Screen glitched to vertical lines and can’t use the watch at all

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‎07-02-2019 21:19

‎07-02-2019 21:19

My band original broke and i taped it up to hold it together, after a week it broke and just landed on the carpet where now my screen doesn’t work and I can only see vertical lines, it still vibrates from messages but I can’t use it at all now 

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‎07-03-2019 18:55

‎07-03-2019 18:55

Welcome to the Fitbit Community @Melmanthechef. Sorry for the delayed response.

 

I regret to hear that your Fitbit Versa wristband and screen are damaged. To evaluate your case, I sent your information to Customer Support. Please check your inbox on the next days. They will let you know how to proceed as soon as possible.

 

If you have any question, please don't hesitate to contact us back.

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