05-02-2019 06:41
05-02-2019 06:41
Wore my Versa for the very first time while swimming yesterday. Worked fine until this morning. Partial and faded display. Extremely irritated as I have had this watch for less than a year.
05-02-2019 07:29
05-02-2019 07:29
Hi, did you dry your Versa thoroughly after swimming, including the band? Restart your Versa 4-6 times in a row by pressing and holding the left and right lower buttons together untill you see the Fitbit logo and release the buttons. If that does not solve your problem, I'm afraid that there is some water damage and advice you to contact Customer Support.
05-02-2019 07:59
05-02-2019 07:59
I took the Versa off before showering. Never physically took a cloth to dry it. Should I consider a bowl of rice?
05-02-2019 08:03
05-02-2019 08:03
You can try it of course, leave it in the rice for a few hours.
05-02-2019 08:11
05-02-2019 08:11
Going to give it a try...have already tried the on & off option without improvement. Will let you know, Thanks
05-02-2019 08:14
05-02-2019 08:14
You're welcome, that's why we are around to try and help users the best way we can.
05-02-2019 09:22
05-02-2019 09:22
Also might try switching to a Fitbit standard clock face to make sure it's not something about that clock face. I doubt that is it, but it's worth a shot.