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Screen non-responsive, now completely screwed!

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I got my Versa Lite at the end of August. A week ago I noticed the screen was non-responsive. I restarted it which didn't help, and after reading the forums changed the clock face to a Fitbit standard one, which also didn't help. I followed the advice on the forum and did a hard reset, and attempted to resync the Fitbit to my phone. Over the past 4 days and numerous attempts to resync, I keep getting a failed message, rendering the Fitbit unusable. As the Fitbit is only 5 months old, obviously I'm not happy. Any advice would be greatly appreciated.

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Hi @JenO91 , contact Customer Support about it, cause this is not normal at all. regards kuzibri

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