01-12-2020 15:20
01-12-2020 15:20
I got my Versa Lite at the end of August. A week ago I noticed the screen was non-responsive. I restarted it which didn't help, and after reading the forums changed the clock face to a Fitbit standard one, which also didn't help. I followed the advice on the forum and did a hard reset, and attempted to resync the Fitbit to my phone. Over the past 4 days and numerous attempts to resync, I keep getting a failed message, rendering the Fitbit unusable. As the Fitbit is only 5 months old, obviously I'm not happy. Any advice would be greatly appreciated.
01-12-2020 15:22
01-12-2020 15:22
Hi @JenO91 , contact Customer Support about it, cause this is not normal at all. regards kuzibri