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Screen not working :(

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‎12-21-2019 06:05

‎12-21-2019 06:05

My versa 2 stopped working after the most recent update. After the update the screen went black. I put it on charge but still nothing. I have reset it and done a factory reset. It is still syncing and I can feel the vibrations, but no screen. Very lost without it. Please help.

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‎12-21-2019 07:16

‎12-21-2019 07:16

Contact Customer Support.

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