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Screen won't swipe

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‎09-20-2019 04:58 - last edited on ‎09-26-2019 16:05 by

‎09-20-2019 04:58 - last edited on ‎09-26-2019 16:05 by

For some reason today my fitbit versa seems to have issues with swiping the screen. Usually I would swipe to get onto exercise and then select for my workout, but the swiping option appears intermittent and not working. The fitbit is recording steps and shows the correct time etc. 

 

 

Moderator edit: subject for clarity

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‎09-26-2019 16:13

‎09-26-2019 16:13

Welcome to the Fitbit Community, @Kgee29. I am sorry for the delayed response. 

 

I appreciate your participation in the Forums and sharing that the swiping option is not working on your Fitbit Versa. Thank you for providing the additional details. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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