I have had a Versa Lite for about a year now. I had to have it replaced in December as the screen just went blank and nothing I did would restart it. I got a new one via warranty replacement and all of a sudden about 2-3 weeks ago my Versa Lite started losing time (it made me late for work because I use the alarm feature on my watch exclusively and it was an hour late) so I called and walked through all the procedures the person on the other end of the line put me through (restarting watch, phone (Galaxy S8), uninstalling/installing app, etc) and even though the warranty had JUST expired on my Versa Lite, they went ahead and sent me a new one. I just got it today, charged it up, tried syncing it, it had some issues, it finally synced and now it won't sync again to do any updates or anything. OBVIOUSLY it is your APP, not the devices because there are WAY too many people with all kinds of different devices having issues with this. I'm having issues with a BRAND NEW device that came from YOUR factory. Please fix this software bug soon or I'm going back to Samsung and I will let everyone know how horrible FitBit products are.
