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Setup difficulties with Versa

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‎05-21-2019 14:45 - last edited on ‎05-22-2019 12:12 by Fitbit Moderator

‎05-21-2019 14:45 - last edited on ‎05-22-2019 12:12 by Fitbit Moderator

Can't get fit bit versa to work.it keeps rotating on the screen what language you want

 

Moderator edit: Subject for clarity 

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‎05-22-2019 12:17 - edited ‎05-22-2019 12:19

‎05-22-2019 12:17 - edited ‎05-22-2019 12:19

Hello @Pac3 thank you for bringing this to my attention, I'm happy to give you helpful information to resolve your concern and a warm welcome to our Community Forums. Smiley Happy

 

Let me share with you that the languages screen your Versa is currently displaying is because you haven't set it up with your Fitbit account. That said, I recommend you to take a look to our help article: How do I set up my Fitbit device? and move forward with some troubleshooting steps stated on: Why can't I set up my Fitbit device? if you encounter difficulties with this process using a compatible mobile device.  

 

P.S: I moved your post to our Versa board.

 

I'll be here if you need further assistance. Keep me posted.

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