01-14-2019 06:45
01-14-2019 06:45
Sleep tracking has been iffy since I got my Versa. Almost every morning I have to re-adjust the start time. The data is there - no awake time or stepping out of bed but it takes start time somewhere in the middle of night. If I manually adjust the start time it seems to take it and show when I was awake and when I went to sleep. Looks like a simple software bug that can be fixed. Is there any alternative solution other than manually adjusting sleep start time everyday?
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Best Answer01-14-2019 12:31
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01-14-2019 12:31
@kswaminathan do you have any bedtime presets set? If yes, remove them. They're known to cause this kind of issues.
Best Answer01-14-2019 12:31
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-14-2019 12:31
@kswaminathan do you have any bedtime presets set? If yes, remove them. They're known to cause this kind of issues.
Best Answer01-14-2019 13:49
01-14-2019 13:49
Interesting. I do have a bed time reminder that I will try taking off. Will let you know after trying a few days.
Best Answer01-14-2019 18:40
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01-14-2019 18:40
@kswaminathan Please do! 😄
Best Answer01-18-2019 23:47
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01-18-2019 23:47
@kswaminathan any success? 😄
Best Answer01-19-2019 05:40
01-19-2019 05:40
@MarrrmadukeFirst I tried unchecking the 'Bedtime Reminder'. Tried two nights. It didn't work. However, I next removed 'Target Sleep Schedule'. This has now solved the problem. Thanks so much! I can now sleep peacefully and look at my sleep record peacefully as well ![]()
Best Answer01-19-2019 19:25
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01-19-2019 19:25
@kswaminathan Awesome! Weird bug. Hopefully will get taken care of. I must say Versa's sleep tracking is spot on, at least in my case, so I never set any presets... 😄
Best Answer