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Sleep stats

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‎07-02-2021 11:07

‎07-02-2021 11:07

I just set up my new Versa 2. My sleep stats show up on my Today page in the app but on the Today page in the watch. 

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Accepted Solutions

‎07-03-2021 11:28

In response to LZeeW

‎07-03-2021 11:28

Thank you for that. I have in fact received notice to update the firmware.
I'm attempting it but the struggle is real. I've noticed a few other things
I am missing (the oxygen score the cardio fitness). I suspect they will
appear with the update.

Thanks again.

View best answer in original post

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3 REPLIES 3

‎07-02-2021 13:21

‎07-02-2021 13:21

Correction. The sleep stats are NOT showing on the watch.

 

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‎07-03-2021 04:51

In response to belliott724

‎07-03-2021 04:51

Hello @belliott724 and welcome to the Help forum.  I think the reason you don't see the sleep stats on the watch is that your Versa 2 has the firmware from when it was manufactured.  Sleep stats on the device were released in a firmware update.  Fitbit puts you "in line" for firmware updates when you add a device to you account -- it is constantly sending out updates to all devices.  You should start to see updates in 24-48 hours.  

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎07-03-2021 11:28

In response to LZeeW

‎07-03-2021 11:28

Thank you for that. I have in fact received notice to update the firmware.
I'm attempting it but the struggle is real. I've noticed a few other things
I am missing (the oxygen score the cardio fitness). I suspect they will
appear with the update.

Thanks again.
Best Answer
0 Votes