help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sleep tracker notbrecording correctly

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-12-2018 22:25

‎07-12-2018 22:25

I'm still having issues with my Versa tracking my sleep correctly (i.e. went to bed at 530pm, it shows 830pm and that I woke at 1200am which is correct) this happens most nights where it's off by hours. I have two other apps that record my sleep time (correctly). Ive tried the trouble shooting steps and nothing has fixed this issue. It's quite disappointing since this is one of the main features I use. I thought (from reading the other posts that this issue had been fixed)

Best Answer
2 REPLIES 2

‎07-13-2018 05:36

‎07-13-2018 05:36

This is my problem too. And i also bought this product for the same reason. Very disappointed 

Best Answer

‎09-21-2018 20:04

In response to PebbleConvert

‎09-21-2018 20:04

My charge 2 Works flawless for sleep tracking .New versus is terrible may show a few hours but broken up ..any suggestions 

Best Answer