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Sleep tracking erratically on Versa.

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I've had the Versa for a short time. Most nights it tracks sleep fine, but a few times, it recorded an hour, stopped, then recorded the last couple of hours of sleep. No sleep cycle data because neither are longer than three hours. So I deleted those items, then manually logged the actual hours I slept, just to keep track. Then, if I click on that day, a full night of sleep cycles appears! How? Did it record my sleep cycles all along or are they just made up? 

 

Moderator Edit: Clarified Subject.

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Hello @WalkAndRoll, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate you have brought this to my attention. Tell me, have you restarted your Versa lately by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen? If so, would it be possible for you to reply to me with screenshots of those sleep logs that appear incorrect? That will be very helpful for me to check this further. Please send me a screenshot before you edit the log and after you've edited. 

 

Thanks for your patience and understanding, I'll be waiting for your reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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I did a restart a couple days after I got the Versa. Don't know if it helped. This morning the sleep log was broken up again but I edited it first thing before seeing your reply.  And again, the sleep data appeared for the full night after editing. The next time it happens I'll be happy to get you screen shots. 

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The sleep log stopped early last night, but was not broken up. 

The original log showed:Fitbit - Sleep - Log 2018-07-29 19011299716 2018-07-29.png

 

 

 

 

 

 

 

 

The revised log shows this:Fitbit - Sleep - REV - Log 2018-07-29 18976294702 2018-07-29.png

 

 

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