07-23-2018
13:28
- last edited on
07-25-2018
05:28
by
MarcoGFitbit
07-23-2018
13:28
- last edited on
07-25-2018
05:28
by
MarcoGFitbit
I've had the Versa for a short time. Most nights it tracks sleep fine, but a few times, it recorded an hour, stopped, then recorded the last couple of hours of sleep. No sleep cycle data because neither are longer than three hours. So I deleted those items, then manually logged the actual hours I slept, just to keep track. Then, if I click on that day, a full night of sleep cycles appears! How? Did it record my sleep cycles all along or are they just made up?
Moderator Edit: Clarified Subject.
07-25-2018 05:30
07-25-2018 05:30
Hello @WalkAndRoll, have a warm welcome to the Fitbit Community, it's great to have you on board.
I appreciate you have brought this to my attention. Tell me, have you restarted your Versa lately by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen? If so, would it be possible for you to reply to me with screenshots of those sleep logs that appear incorrect? That will be very helpful for me to check this further. Please send me a screenshot before you edit the log and after you've edited.
Thanks for your patience and understanding, I'll be waiting for your reply.
07-25-2018 13:29
07-25-2018 13:29
I did a restart a couple days after I got the Versa. Don't know if it helped. This morning the sleep log was broken up again but I edited it first thing before seeing your reply. And again, the sleep data appeared for the full night after editing. The next time it happens I'll be happy to get you screen shots.
07-29-2018 05:08
07-29-2018 05:08
The sleep log stopped early last night, but was not broken up.
The original log showed:
The revised log shows this: