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‎01-03-2022 04:49 - last edited on ‎12-18-2022 20:40 by Fitbit Moderator

‎01-03-2022 04:49 - last edited on ‎12-18-2022 20:40 by Fitbit Moderator

When Smartrack auto recognises and tracks an activity such as walking I want to be able to see the distance I have traveled in the app even when going into the exercise tile. I can only see steps Calories heart rate . Is there a way to see distance ? 

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‎01-03-2022 07:57

‎01-03-2022 07:57

Hello @Vickyvix65 and welcome to the Community forum.  I'm sorry, but SmartTrack doesn't report the distance in the exercise details.  Fitbit doesn't give a reason, but I have a theory.  SmartTrack can track an activity as the wrong exercise.  So a 5000 step walk is different from a 5000 step run, because of stride length differences.  Fitbit would need to program every possible correction.  That is overwhelming amount of work.  Anyway, that's my theory.

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Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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