11-29-2021 16:28 - last edited on 11-30-2021 05:36 by MarreFitbit
11-29-2021 16:28 - last edited on 11-30-2021 05:36 by MarreFitbit
The app is not displaying SP2O after 11/19. My versa 2 displays an SP2O today but does not show in app.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
11-30-2021 05:45 - edited 02-14-2024 03:33
11-30-2021 05:45 - edited 02-14-2024 03:33
Hi there, @Ukfido. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.
As a first approach, I'd recommend to restart your Versa 2, then log out of the Fitbit app, and finally, force quit the Fitbit app. Wait around 10-20 seconds to log back into the Fitbit app and try syncing your watch to see if the data can sync to the Fitbit app.
Below are some factors that can affect your Health Metric data:
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11-30-2021 05:45 - edited 02-14-2024 03:33
11-30-2021 05:45 - edited 02-14-2024 03:33
Hi there, @Ukfido. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.
As a first approach, I'd recommend to restart your Versa 2, then log out of the Fitbit app, and finally, force quit the Fitbit app. Wait around 10-20 seconds to log back into the Fitbit app and try syncing your watch to see if the data can sync to the Fitbit app.
Below are some factors that can affect your Health Metric data:
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
11-30-2021 16:40
11-30-2021 16:40
I have the exact same problem, no SpO2 for about 10 days. I have done as you recommended so I will let you know tomorrow if the reboot fixed the problem.