help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Spotify on Versa 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-27-2019 00:56

‎12-27-2019 00:56

Spotify simply will not work since I got this smartwatch. Just the most frustrating setup process, followed by the main feature I got the watch for, not working. It will either say no internet (I have a very strong connection and have linked it with the app) or to sync the watch. I do know that you have to open the app on your phone and to be a premium member, (I have linked my account) but still no cigar. None of the options work, so I would like some sort of solution, since it seems like it is making up excuses at this point. 

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎12-27-2019 07:21 - edited ‎12-27-2019 07:22

‎12-27-2019 07:21 - edited ‎12-27-2019 07:22

I was having this issue too. I found there is some sort of glitch that even if you have a premium Spotify account, it will say it's only a free account on the Fitbit app after some time. If you go to apps, then Spotify settings, log out, then log back in. Sync your Fitbit then try the Spotify app. I've found if I log out and log in everytime right before I use it, it works with no issues. Such a pain to have to do this everytime but at least it gets it to work .Hopefully Fitbit comes out with an update to correct it .

Best Answer
0 Votes

‎12-27-2019 14:28

In response to AmberrDawnn

‎12-27-2019 14:28

This definitely fixed the problem of getting into Spotify (Thank you) but now I have a very weird problem. I try to connect to any Bluetooth speaker or headphones, but it just plays through my phone? I can't connect it through my phone or the versa would crap out, so I don't know what to do once again. Once I get this sorted, I should be good to go. 

Best Answer

‎12-27-2019 14:50

In response to Versatility

‎12-27-2019 14:50

I haven't had this issue .I've been able to connect to my Google Home and wireless headphones with no problems.

Best Answer
0 Votes