04-20-2020 08:57
04-20-2020 08:57
I am a new Fitbit user and I would like to add Spotify to my versa lite but I am unable to do so. I have tried updating and restarting and reinstalling yet nothing seems to work. PLEASE HELP! Thanks
😁
04-20-2020 09:54
04-20-2020 09:54
Sorry, but Versa Lite does not include Spotify control.
04-20-2020 09:57
04-20-2020 09:57
04-20-2020 10:00
04-20-2020 10:00
@ElissaP wrote:
That's disappointing being as the website say it does 😢 thanks for your
help 😊
Can you share link where it says that?
04-20-2020 10:09
04-20-2020 10:48
04-20-2020 10:48
Right you are. It appears to be an error, though on Spotify rather than Fitbit. I did find on Fitbit site that it is not supported, though it took some digging.
I have tried to notify Fitbit about this apparent discrepancy.
04-20-2020 10:51
04-20-2020 10:51
@ElissaP your initial post doesn't give any detail on why you can't get Spotify. I'm confused at what you are updateing, and why you can't install Spotify. Do you have the option to install Spotify.
04-20-2020 11:04
04-20-2020 11:04
04-20-2020 11:30
04-20-2020 11:30
@ElissaP You say "many places say versa lite supports Spotify."
I found the one you mentioned on the Spotify site. Have you others on the Fitbit site?
04-20-2020 11:34
04-20-2020 11:34
04-20-2020 12:58
04-20-2020 12:58
As it turns out, the spotify app is compatible with my versa lite, however, I apparently have to wait for another firmware update that they roll out in waves so there is no timeframe when the update will be available to me. If this information had been posted somewhere easy for fitbit customers to find maybe I wouldn't have wasted so much time trying to find an answer. Very frustrating; waste of time and money!