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Spotify/updates aren’t working

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‎11-29-2019 21:29

‎11-29-2019 21:29

I want to download the Spotify app onto my Fitbit app but it’s saying I need to update my app and device. I’ve tried everything I’ve read in other forums but nothing is working my  version is 38.33.1.30 and I seen on another forum it should be 68.9.15, I’ve even deleted my app and reinstalled it with no success I’m using an iPhone please help

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‎12-05-2019 16:18

‎12-05-2019 16:18

@McGahan Welcome to the Community. Sorry for the delayed reply. 

 

I appreciate the details mentioned and the troubleshooting tried. Currently this version isn't available anymore. Right now, Fitbit started rolling out the firmware version 70.7.14 this is a progressive rollout which means everyone will receive it at different stages until it has been completely released to all users. 

 

Please make sure to keep your Fitbit app updated in order to update your Fitbit Versa once you have it available. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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