help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Step count doesn't reset at midnight

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-09-2020 10:01 - last edited on ‎01-17-2020 20:46 by Fitbit Moderator

‎01-09-2020 10:01 - last edited on ‎01-17-2020 20:46 by Fitbit Moderator

My steps do not reset to zero at midnight, can anyone help?

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-17-2020 20:56 - last edited on ‎05-24-2024 06:36 by Fitbit Moderator

‎01-17-2020 20:56 - last edited on ‎05-24-2024 06:36 by Fitbit Moderator

Hi @Plevna1. Welcome. It's great to see you in the Community! I'm sorry for the delay.

Thanks for sharing that your Versa Lite's data isn't resetting at midnight. Let's work on this together! While this isn't the behavior that we expect from your watch, may I confirm if your Versa Lite is updated to the latest version? If that's correct I'd recommend to perform a restart to correct this misbehavior.

Don't hesitate to reply back if the issue persists.

Best Answer
0 Votes