07-12-2018 16:58 - last edited on 07-14-2018 09:36 by HeydyF
07-12-2018 16:58 - last edited on 07-14-2018 09:36 by HeydyF
My daily count on my watch seems pretty accurate, but my steps that shows up on my phone in the app keeps reducing. This weekend I had almost 100,000 steps now I'm down to 80,000.
Moderator edit: Subject for clarity
07-14-2018 09:35
07-14-2018 09:35
Hey @Pipersmom, welcome aboard! Let me ask you this, where are you seeing this amount of steps? On the friends list part or on the detailed steps part? In the meantime, I will suggest you the following:
- Make sure that you have the latest version of the Fitbit app on your Android phone
- Log out/log in to your Fitbit account
- Force sync your Versa
Please keep me posted with the details!
07-15-2018 17:02
07-15-2018 17:02
07-16-2018 05:41
07-16-2018 05:41
You are more than welcome my friend @Pipersmom! I will appreciate the update and if you have further questions or comments, keep me posted!
Have a nice day!