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Steps Disappeared

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‎09-22-2018 18:53

‎09-22-2018 18:53

Ran 7 miles today and did some walking. My Versa showed 19000+ steps, but when I went to sync, it said 6000+ steps. Clearly there's an issue here. Restarting and /or shutting down watch, restarting  mobile phone as well as restarting Bluetooth did not fix the issue and now I don't have those steps logged. However, it shows my 7 mile run today.

I've seen several people posting various step count issues with this model. This needs to be fixed by Fitbit ASAP! This DOES NOT need a work around, this needs a FIX!

 

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‎09-22-2018 19:53

‎09-22-2018 19:53

Did you manually log any activity in the app (or edit an activity)?

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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