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Steps and sleep issues

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‎07-16-2018 00:03 - last edited on ‎07-18-2018 06:47 by Moderator Alum

‎07-16-2018 00:03 - last edited on ‎07-18-2018 06:47 by Moderator Alum

I woke up this morning with 6,423 steps on my watch. It hasn’t reset plus I went to bed with over 10,000. It also didn’t log my sleep correctly said I went to sleep at 3 and woke at 6 which is way off. I’ve only had the watch a week?

 

P.S.

I have already done a reset

 

 

Moderator edit: subject for clarity

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‎07-18-2018 06:50 - last edited on ‎10-23-2025 11:14 by Fitbit Moderator

‎07-18-2018 06:50 - last edited on ‎10-23-2025 11:14 by Fitbit Moderator

It's great to see you participating in the Community @SunsetRunner.

I appreciate all the efforts in trying to fix these issues and would like to know if you have already contacted our support team, have they offered you a solution?

Hope to hear from you soon. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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