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Steps aren't resetting

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‎08-18-2022 07:44 - last edited on ‎12-18-2022 17:25 by Fitbit Moderator

‎08-18-2022 07:44 - last edited on ‎12-18-2022 17:25 by Fitbit Moderator

Since a recent system update, my Versa3 isn't resetting my steps at midnight.  (I wake up in the a.m. with 20k steps.) I have restarted my phone multiple times, have completed a shutdown and restart of my Versa, and did a factory reset, but nothing is working.  Any ideas?

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‎08-18-2022 07:49

‎08-18-2022 07:49

I expect that it's not resetting, but that it is suddenly crediting you with 20K steps sometime after it reset at midnight.  Make you feel better?  Didn't think so.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎08-18-2022 07:49

‎08-18-2022 07:49

I expect that it's not resetting, but that it is suddenly crediting you with 20K steps sometime after it reset at midnight.  Make you feel better?  Didn't think so.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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