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Steps don't update on app.

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Since new update refresh screen on app doesn't update steps while out walking.

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Same here. It's got that I was stationery between 11 & 2pm and only got only 4 hours with 250 steps, though my actual Versa says I got all 9 hours at 250. Reset phone, checked app and dashboard on computer and it's still the same.. 

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The old app window updated once in a while but I changed to the new app
screen a couple days ago so now it says refresh instead of updating but it
doesn't update. At least if you're out for a walk or run and not near
WIFI. Please fix 🙂
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