help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Steps resetting over & over

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-07-2018 05:57

‎11-07-2018 05:57

Had my Versa for approx 5 weeks and the steps just keep resetting.  

Have tried the reset but still happening 

Best Answer
0 Votes
1 REPLY 1

‎11-08-2018 01:32

‎11-08-2018 01:32

When are the steps resetting? If it's happening at midnight then this is normal as the device tracks a 24hr period. You can check previous days and historical data in the fitbit app or the Web dashboard. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

Best Answer