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Steps while driving

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‎12-15-2019 12:43 - edited ‎12-17-2019 14:03

‎12-15-2019 12:43 - edited ‎12-17-2019 14:03

I bought a fit bit Versa to accurately monitor my heart rate and steps during the day. After searching the forums I have found many posts regarding steps being recorded while on motorcycles, vehicles etc. My job requires the extensive use of a quad, and travel on many back roads. I find this thing records steps while on the quad as well as on my Harley and even while traveling field to field. It is worthless for what I want it for if I need to shut it down before I go on a ride, or travel in the truck. I find that other smartwatches have this figured out, I mean for gosh Sake, who can walk 35 plus miles per hour. From the forum posts I could find there was some lip service from Fit Bit regarding future workarounds to solve this problem even a suggestion to use "bicycle mode". I am posting this again to draw attention to the fact this needs to be fixed, it can't be that hard to update the firmware to have it not record steps over a certain speed?

 

It is not like this thing was cheap.Come on Fit bit fix this crap. Motorcycle quad snowmobile truck car vehicle, inserted to hopefully help out others with the same problem.

 

Moderator edit: Subject for clarity

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‎12-16-2019 11:20

‎12-16-2019 11:20

Hello @snowbuzzard, welcome to the Community Forums! It's a pleasure to assist you today.

 

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need.

 

The best place to make your voice heard is the Ideas board. Please take a moment to visit and give us your feedback. I've found a similar suggestion that was posted by another member of the community, you can check it over here. 

 

Don't hesitate to ask me any additional questions you may have.

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‎12-16-2019 12:53

In response to RicardoFitbit

‎12-16-2019 12:53

That post was from 2014, what has fitbit done about it?  There is no use posting ideas if fitbit is not correcting the issue.

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‎12-18-2019 13:17

In response to snowbuzzard

‎12-18-2019 13:17

I'm going through the same issue right now. I bought the Versa 2 on Monday. Today it logged 6k steps while I drove for 3 hours. After searching every Reddit post and forum post I could going back all the way to 2014. I still don't see a solution. That's really sad and i'm pretty sure I will be returning my fitbit. 

The entire reason I bought the fitbit was because I was told it didn't log steps while driving. Which is why I bought it to replace my phone as a step and calorie counter. If it cant do whats its suppose to do then i'm just better off using the phone I already carry with me all day long. 

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