08-18-2019 07:54 - last edited on 08-19-2019 12:35 by LiliyaFitbit
08-18-2019 07:54 - last edited on 08-19-2019 12:35 by LiliyaFitbit
My notifications stop coming through my Versa throughout the day and evening. I have checked every setting and cannot figure out why this keeps happening. I have to reboot the Versa to get them to start coming through again.
Moderator edit: subject for clarity
08-19-2019 12:35
08-19-2019 12:35
Welcome to the Fitbit Community @Jmatychak.
I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with receiving notifications from your iPhone. Thank you for your troubleshooting efforts. Please make sure "Show In History" option is toggled on: iOS system Settings > Notifications > Messages > 'Show In History'. Usually a missing requirement is the cause and I recommend confirming the steps to set up notifications in this help article: How do I get notifications from my phone on my Fitbit device? You can double check the complete troubleshooting steps if the issue persists.
Let me know how it goes.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.