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Stop working

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‎02-03-2023 14:28

‎02-03-2023 14:28

My Versa 2 suddenly stop working and the battery is 100 % It begins working after put it on the charger. . . I need it working. . What can I do ??? Thanks 

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‎02-03-2023 21:36 - last edited on ‎09-11-2024 07:42 by Fitbit Moderator

‎02-03-2023 21:36 - last edited on ‎09-11-2024 07:42 by Fitbit Moderator

Hi @LulúGarcia - if it is not working after a 2 hr charge there is a fault.

If it gets hot while charging stop immediately.

You can chat via the Fitbit App, click profile photo, Help & support, Contact Customer support.

Author | ch, passion for improvement.

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