help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Stopped tracking sleep

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-12-2019 04:33 - last edited on ‎09-13-2019 16:03 by

‎09-12-2019 04:33 - last edited on ‎09-13-2019 16:03 by

I started using this new program 2 days ago and my Versa stopped logging my sleep. Anyone else having this issue?

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎09-13-2019 16:02

‎09-13-2019 16:02

Welcome to the Fitbit Community, @Ks1Sunflower.

 

I appreciate your participation in the Forums and sharing that your Fitbit Versa stopped tracking your sleep after you started using a new program. I recommend doing the following:

 

  1. Restart your device by following the steps from this help article: How do I restart my Fitbit device?
  2. Try sleeping with the watch on your non-dominant hand if you haven't been doing it already.
  3. Confirm that the watch is snug on your wrist.

It is possible to manually log sleep to reflect the time slept. See instructions in this help article: How do I change my sleep history?

 

You can find more information about tracking sleep here. 

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes