Strava overriding Fitbit steps

[SunsetRunner]

Hi, this is my first post.

I have a Fitbit Versa and went for a walk today. I didn’t record the activity on my Fitbit but just let the watch record my steps and when I got home I was on around 15,000 steps. 

I’ve recently linked my Strava account to my Fitbit and noticed about 30 mins later after my Fitbit synced with Strava, my step count on my Fitbit jumped up to 21,000. 

Why has it done this? Which is correct? 

Any help would be greatly appreciated as I’m considering unlinking my account to stop this from happening if it’s giving false information!

Thanks, Lisa 

[MasterToby]

I had the same issue the other day. My internet connection was sketchy so my Strava thought I had ran 6.5 miles instead of the 3.1 miles. Since my Strava is linked, my watch jumped me to the 6.5 and I couldn't clear or fix it. Unless I probably delete it from Strava I suppose. 

But my pace and distance never match between the 2 (Versa and Strava). I know the Strava is more accurate based on my running results in  races.

[SunsetRunner]

Hi thanks for the message. I’m glad I’m not the only one experiencing this but sorry to hear you are too! I’ve decided to unlink the two accounts as I need my step count to be accurate 

[Rich_Laue]

By any chance did you have the Strava app recording your exercise? 

[MasterToby]

Yes. I had Strava going and I was recording it on my Versa. In the past, it would register both on my Strava app. Now Strava only shows its own.


=^..^=

[Rich_Laue]

Only GPS. recorded exerccises will be sent to Strava. 

[SunsetRunner]

Yes I did 

[Mum2N]

A year ago I had the same thing happen - I had set strava going through my Versa - I think at that time it reduced my step count. I removed the Strava app from my phone . . . 

Ever since I have used Map my walk / Map my run to gather the stats - which feeds through to Fitbit perfectly fine, nothing corrupted -all good.

This week, I decided to use the Run function on my Versa to record a couple of runs - and it seemed to work fine.

Then on Saturday I used it to track a 4mile walk. Part way round, my versa cheered me on for having completed 11000 steps - all good I thought. 

Until I looked at my fitbit app about half an hour later and my step count had shot up to 21000 - which was a massive distortion.

Any ideas on what I can do to stop this happening. It strikes me as odd that Fitbit should actively encourage Strava when it has such a fundamental bug in the system which has been there for a long time now.

[Mum2N]

I think I may have found the answer to this. I went to the Strava app which I had forgotten I had used - and I noticed in there that i was set up to sync with both Strava and Fitbit - so I'm guessing that is why my steps were doubled. I have now removed access for Strava and just left Fitbit.

I will see what that does next time