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Stuck Fitbit logo

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‎02-13-2021 13:31

‎02-13-2021 13:31

Hi all! I had problems syncing my Fitbit this morning. I tried several things to troubleshoot as recommended on the Fitbit page, lastly I tried to turn my Versa 2 off and on again, and it is now stuck on the Fitbit logo. 

I am so frustrated! 

Any ideas how to get the watch working again please? 

TIA for any help.

Lou.

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‎02-13-2021 22:29

‎02-13-2021 22:29

Probably best to contact Fitbit Support directly. They may be able to help you.

Author | ch, passion for improvement.

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‎02-14-2021 00:25

In response to Guy_

‎02-14-2021 00:25

Thanks Guy, I have contacted them and had a response already. 👍🏻 

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