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‎08-12-2018 17:34

‎08-12-2018 17:34

My boyfriend was being noisy tr ied guessing my passcode on my fitbit  versa and now I'm locked out .and it says to unlock with your phone .problem is I don't have that phone any more 

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2 REPLIES 2

‎08-12-2018 18:04

‎08-12-2018 18:04

It sounds like he will need to either put the passcode in himself or have you do it.

 

I don't know if this will work, as mine isn't passcode protected, but you may have to do a Factory Reset on the Versa.  You can do this by either holding down all 3 buttons or swiping left until you see "Settings", then hit "About", and then "Factory Reset".

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
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‎08-12-2018 18:14

‎08-12-2018 18:14

Wow, he must have really wanted to get into your account as it takes ten times before it locks.

 

@SunsetRunner  you can learn more about the locking here - click to read

 

If what @DramaQueenDiva posted doesn't help, see if the information in this thread - click - can.

 

Let us know what happens.

 

 

Stepping in the U.S.A. since September 2013. Android 14

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