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Swapping Error

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‎09-10-2020 11:09

‎09-10-2020 11:09

I made a mistake of cancelling without making the swap - can I get my 8 miles back????

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‎09-21-2020 13:45

‎09-21-2020 13:45

Hi @TinkerBhel. Welcome to the Community Forums.

 

Thanks for bringing this to my attention and just to confirm, do you mean that your exercise was deleted by mistake? If that's correct, let me explain that currently we don't have an option to bring back your previous data. I'm sorry for this inconvenience and let me suggest to manually log your activity in the Fitbit app so you can get credit of your efforts. You can find further instructions in this help article under How do I manually log exercises in the Fitbit app?

 

I'll look forward to your response.

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