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Swimming count

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‎01-09-2020 07:43

‎01-09-2020 07:43

I’ve a Versa Lite and I have entered the length of the pool into my Fitbit (25m). I swim 64 lengths three times a week and for some reason it’s not counting my swim. The last few times it’s counted 24 lengths & today it counted 42 lengths when I definitely swam 64 lengths. It’s really annoying. Does anybody know why. I swim 32 front crawl and 34 backstroke.

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‎01-19-2020 17:13

‎01-19-2020 17:13

Hi @JennyHeywood, it's nice to see you again in our Community Forums. I am sorry for the delayed response.  

 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with your Versa Lite not tracking your swim accurately. I am sorry that you are going through this situation, I totally understand how you are feeling. Upon checking with our Support team, I was told that you have already contacted them and they were able to assist you. Thank you for your time and efforts. 

 

Let me know if you have any questions.

 

 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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